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T & W Water Payment Options

There are many ways to pay your bill at T & W Water:

  1. Mail a check or money order to P. O. Box 2927, Conroe, TX 77305-2927
  2. You can pay online at https://twwaterservice.azurewebsites.net/ - our website takes credit/debit card payments and e-checks as well. 
  3. We also offer ACH – ACH is an automatic payment that is debited from your bank or credit card. We run the transaction on the 30th of each month and ACH is FREE!!! Download the appropriate form on this page for ACH or Credit Card and email the information back to customerservice@twwaterservice.com or fax to 866-422-8519.  Please complete the form by the 29th of the month to have your current bill automatically paid.
  4. Drop off a check or money order at our office on 12284 FM 3038, Conroe, TX 77301. Our office hours are Monday - Thursday 9 AM to 4 PM and Friday 9 AM to noon.
  5. We also have a drop box that is located in the front of the office on the fence by the entrance gate – accessible 24 hours a day.
  6. T & W WATER CUSTOMERS can make a credit card payment in our office on the kiosk during office hours only.

S. C. Utilities Customers – can pay with check, money order or online with a debit card or credit card.  You may also sign up for auto draft with a debit or credit card.


This is how your water bill is calculated:

1 inch meter is $55 per month – base rate
5/8 inch meter is $22 per month – base rate

0-10,000 gallons $2.37 per 1000 gallon
10-20,000 gallons $2.50 per 1000 gallon
20 + gallons $3.00 per 1000 gallon
We collect $3.12 per 1000 gallon for the San Jacinto River Authority for all customers in Montgomery County and $0.05 per 1000 gallon for Lone Star Ground Water

Water bill includes a monthly minimum (the $55 or $22 base rate) plus usage and 1% state tax

After Hours

(800) 256-2636 

Please call & inform the answering service (include name, address, & subdivision) of the emergency.  An operator will be called & dispatched immediately.




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